Shipping policy

Shipping Policy

Thank you for shopping with Viva Ethnic.

* We offer shipping across India.
* All orders are prepaid only. Cash on Delivery (COD) is not available.
* Orders are processed within 1–3 business days after payment confirmation.
* Delivery usually takes 8-10 business days depending on your location.
* Shipping timelines may vary during festivals, sales, or due to courier delays.
* Once your order is shipped, tracking details will be shared via SMS or email.
* Customers are requested to provide accurate shipping details to avoid delivery issues.
* We are not responsible for delays caused by courier companies or incorrect addresses provided by the customer.
* In case of damaged, wrong, defective, or size-related issues, please contact us within 3 days of delivery with an unboxing video and clear photos.

For shipping-related queries, contact us at:
📧 vivaethnic.org@gmail.com